DEXTER A. HANSEN
2512 Outlook Ridge Loop
Leander, TX 78641
phone: 512-578-8861

Home Page: http://www.flowhelp.com/dhansen/

EXPERTISE

Meeting objectives without adding resources in a high growth environment. Direct project, quality assurance, document control, and information technology departmental activities, coordinate all required engineering disciplines and resources required to verify & validate product design, develop and document specifications. Ensure manufactured products comply with customer and other requirements such as Mil-Std 883, AS9101, ISO14001, ISO 13485, CE/UL/CSA & VDE compliance/certification and product reliability.

Hands-on with ISO 9001 implementation / compliance / training, FMEA's, Total Quality Management (TQM), SOX-404, corrective/preventive action system, sub-contractor/supplier monitoring/rating, 5-why's, 8D's, ERP Systems, PHP/MySQL, VMWare, semiconductor fabrication, mechanical and electronics assembly. Provide user and computer network hardware / software support / training in a 200+ computer, multi-platform (Linux & Microsoft) environment.

In all of my assignments I am self starting and demonstrate independent work habits; including regular cooperation with company departments to accomplish overall company goals and objectives.

EDUCATION

• M.B.A., Mankato State University, Mankato, Minnesota.
• B.S. Industrial Technology -- concentrations in Electronics and Manufacturing Engineering from U.W.--Stout, Menomonie, Wisconsin.
  

PROFESSIONAL EXPERIENCE

SCHUNK XYCARB TECHNOLOGY, INC. (SXT), Georgetown, TX  SEP 2017 -- OCT 2023
Quality Assurance / Continuous Improvement Engineer  SEP 2017 -- OCT 2020
Quality Assurance Engineer / Inspector (Contract) FEB 2021 - OCT 2023

• Provided quality assurance, quality system and continuous process improvements addressing products and processes consistent with customer and company needs. The customer base includes semiconductor manufactures/users of Opaque & Clear Fuzed Quartz and Ceramic components used semiconductor processing.
• Activities included writing processes, maintaining ISO 9001 certification to include working with all employees, as well as, auditing for corrective/preventive actions and quality system compliance.
• Provided support for inspection personnel using Coordinate Measurement Systems (CMMs), caliphers, micrometers, gauge pins, gauge blocks, profilometers, etc.. 
  
• Provided incoming inspections / created / provided First Articles Inspection Reports, Critical Dimension Reports (CDRs) and Certificates of Conformance (CoCs).for customers, other operating divisions and sales offices.

NVE CORPORATION, Eden Prairie, MN May 1996 - JAN 2017
Quality Manager/ISO Management Representative/Auditor (Lead ISO Auditor  and SOX-404 Internal Controls Auditor), Trainer & Document Control/Information & Computer Systems Manager

• Meeting objectives while supporting new product activities, an increasing customer base and  the quantity of product shipments increasing by 30+% per year over last 5 years without adding resources.
• Directly responsible for all quality activities in a TQM environment to include implementation / maintaining ISO 9001 certification to include working with and training all departments at all levels for a magnetic based sensors, isolators and memory products.. The customer base includes industrial, military, consumer and medical markets to include parts used in implantable pacemakers & defibulators and hearing aids.
• Direct and control quality assurance, quality system and continuous process improvements addressing products and processes consistent with customer and company needs. The customer base includes industrial, military (NDT/Fuze & anti-tamper applications), consumer and medical markets to include parts used in implantable pacemakers and hearing aids.
• Coordinating activities related to improving the quality of products and compliance with customer requirements, regulations. Monitor and analyze customer feedback, Corrective/Preventive Action systems, and product qualification, verification & validation for functional units.
• Direct internal audits as Lead Auditor, represents management for ISO registration to ensure there is no lapse in quality system effectiveness and collaborates with personnel at all levels, across functional groups and geographic locations, including executive management, to improve business processes.
• Ensures quality requirements and standards are incorporated into project plans, schedules and budgets; ensures processes are established to test and/or evaluate products and processes for compliance with applicable agencies and regulations
• Set-up, documented and maintain all management systems within the company to meet ISO 9001 Quality System requirements to include design, sales, marketing, operations and quality
• Providing management support for technical research and development programs/projects in the areas of process development and electronic systems.
• Directed Enterprise Resource Planning (ERP) implementation
• Implemented Enterprise IT Infrastructure Monitoring/documented IT procedures
• Responsible for document control, computer network (Linux (Centos/Debian/Redhat)), information systems (MS Server 20000 & 2003 / Win 3.1/95/98/2K/XP/Vista/Win 7), applications support (Office 2000/2003/2007/2010) and hardware support, company email/website/online web store (webmaster)
• Pioneer in applying risk mitigation based on quality management systems and the Sarbanes-Oxley Act. Integrated requirements for Sarbanes-Oxley (SOX) Act into NVE's ISO9001 Quality Management System within the company, setup Internal Controls function and audited accounting and financial procedures and information system processes to meet public corporation corporate governance requirements.

BEST POWER TECHNOLOGY, INC., Necedah, WI 1989 - May 1996
Product Manager, UBS and ISO 9000 Program Coordinator/Lead Auditor/Trainer, 1993 to 1996

• Implemented / responsible for achieving ISO 9001 certification & registration activities; involved in working with and training all departments at all levels (Employee of the Year - 1994 - 806 employee company)
• Set-up and documented all management systems within the company to meet ISO 9001 Quality System requirements to include design, sales, marketing, operations and quality
• Directly responsible for successful the start-up of Best's Uninterruptible Battery Systems (UPS) Division's gen-set product introduction, product design/engineering support, product costing, product processing/support, applications engineering, marketing support, product assembly, technical publications, and product documentation to include all aspects of UBS gasoline/gaseous/diesel fuel driven generator product Installation Manual, User Manuals and Service Manuals
• Directed technical program management, manufacturing engineering; mechanical engineering, new product development, and pre-production/manufacturing start up activity for new generator Division
• Initially started department and hired staff for Manufacturing Engineering Department for Best Power's Uninterruptible Power Systems (UPS) Division as no formal production engineering activity existed within company; Supervised 13 people
• LAN Administrator for UBS Division. Setup/loaded initial data into Baan ERP implementation

Manager - Advanced Manufacturing Services and Chief Mechanical Engineer -- 1991/3

• Directed technical program management, manufacturing engineering, mechanical engineering, new product development, and pre-production/manufacturing start up activity for new Division
• Directly responsible for product costing, product processing/support, technical publications, and product documentation to include all aspects of UBS gasoline/gaseous/diesel fuel driven generator product Installation Manual, User Manuals and Service Manuals

Manager, Manufacturing Engineering, 1989 -- 1990 -- Manager, Mechanical Engineering 1990 -- 1991  

• Initially started department and hired staff for Manufacturing Engineering Department as no formal production engineering activity existed within company
• Developed initial product costs and time standards for new products and maintained standards
• Developed and implemented management and documentation system used throughout the company for handling initial product introduction for custom and small quantity orders
• Decreased throughput time for Drafting Department by 30% through equipment & software upgrades and implementing use of data libraries & standardization

IMPRIMIS TECHNOLOGY (formerly MPI/CDC, now Seagate Technology), Bloomington, MN 1979 -- 1989
Senior Manufacturing Engineer/Capital Equipment Coordinator/Administrator, 1986 -- 1989

• Directed project activity at a product level for cutting edge disk drive products, new product development, capital equipment justification, tooling & equipment, product costing, time standards and manufacturing start up activities (Responsible for tooling & capital expenditures from $50,000 to $4,000,000 per project); supervised 19 people
• Technical Excellence Award (One of five for a 50,000+ employee company)
• System Administrator, CDC mini-mainframe running CDC ICEM CAD/CAM on a Xenix operating system. Setup system and had operational within 3 days without vendor support

Manager, Advanced Manufacturing Services, 1984 -- 1985

• Responsible for new disk drive product start-up, continuation support activities, factory automation, and computer services (Department yearly budget of $580,000 and $750,000/year in capital)
• Improved disk drive module yield from 50% to 85% within first five months by implementing total quality management techniques, operator training & certification program, Statistical Process Control/Statistical Quality Control, and Just-In-Time production concepts
• Supervised a staff of thirtenn system administrators, engineers, programmers, and technicians

Pre-Production Manufacturing Engineer, 1980 -- 1984

• Performed as Statistical Process Control/ Statistical Quality Control Consultant and was Manager, Pre-production Tool Design for last 18 months for Small Disk Division
• Directed project activity at a product level; involved from initial design to full production
• Directly responsible for annual project tooling expenditures averaging $130,000 and capital expenditures of $90,000 per year
• Received Corporations' and Divisions' highest recognition, their Technical Excellence Awards for new product development, tool design, product start up/build and implementation efforts in 1982
• Installed a Class 100 clean room, implemented CAD/CAM, setup and supervised an automation applications lab.
• Supervised a tool engineer, automation engineer, drafts person, and configuration technician

Pre-Production Manufacturing Engineer, 1979 -- 1980

• Supervising all activity for the Pre-Production Department for Redwood Falls MN facility
• Developed standardized method for quoting and managing incoming projects to include project funding, internal work requests, and product transfers from other facilities
• Products worked on included CDC/MPI and OEM power supplies, cables, wire harnesses, toroids, transformers, transducers, and various electronic assemblies used in controllers and disk drives
• Set up and implemented CAD system for department.  Systems Manager for small mainframe utilizing Xenix (AOS) Operating System (Mainframe operating system by Novell Netware)

LAKE CENTER INDUSTRIES, INC., Winona, MN 1977 -- 1979
Electronics Manufacturing Engineer

• Initial responsibilities included quoting assembly labor, line balancing, writing and maintaining manufacturing instructions, preparing samples, establishing test procedures, determined methods, and initiated and implemented changes that would result in efficient production
• Products worked on include automotive switches, control panels, wire harnesses, and numerous printed circuit board assemblies to include smoke detectors, intrusion alarms, and electronic motor speed detectors, all in a high volume environment

SANNA DIVISION, BEATRICE FOODS CO., Menomonie, WI 1969 -- 1971 and 1973 -- 1977
Special Products Blending Operator/Lead Operator

• Completed College degree in 4 years while working 60+ hours per week.

U.S. ARMY 1971 -- 1973
31M20-Radio, Relay and Carrier Attendant (Electronics Technician)

• Completed 16 Week Advanced Signal MOS Course in 13 weeks
  

OTHER

• Citizenship U.S.A., Veteran, current/active DoD Secret security clearance, Member-ASQ