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List of Recommended Quality System Implementation
Books
ISO
9000 Documentation, Quality Manual and 32 Operational Procedures (AQA ISO
9000 Series) by Jack Kanholm. Paperback
ISO
9000 In Our Company, Self-Study Course for Personnel (AQA ISO 9000
Series) by Jack Kanholm. Mass Market Paperback
ISO
9000 Requirements, 72 Requirements Checklist and Compliance Guide (AQA ISO
9000 Series) by Jack Kanholm. Hardcover
Iso
9000 Quality System : Department by Department Implementation for the
Certification Audit -- Jack Kanholm; Hardcover.
ISO
9000: 2000 (DIS) New Requirements, 28 Requirements Checklist and Compliance
Guide -- Jack Kanholm; Paperback.
Tool
Kit : Forms, Checklists, Project Planning Tools, Transparency
Masters; Vincent
Zottola; Card Edition This is a little more
costly than the Jack Kanholm book, however, you don't have to create
training materials.
List of Recommended Books
QS-9000
In Our Company, Self-Study Course for Personnel (AQA QS-9000
Series) by Jack Kanholm. Mass Market
QS-9000 Requirements, 119 Requirements Checklist and Compliance Guide (AQA
QS-9000 Series) -- Jack Kanholm;
Hardcover
QS-9000
Documentation, Quality Manual and 43 Operational Procedures (AQA QS-9000
Series)
by Jack Kanholm. Paperback
ISO
13485 (EN 46000) Documentation, Quality Manual and 36 Operational Procedures
(AQA ISO 13485 (EN 46000) Series)
by Jack Kanholm, Lynette Howard.
Paperback
ISO 13485 (EN 46000) In Our Company, Self-Study Course for Personnel (AQA
ISO 13485 (EN 46000) Series) by Jack Kanholm. Mass Market
Paperback
ISO
13485 (EN 46000) Requirements, 99 Requirements Checklist and Compliance Guide
(AQA ISO 13485 (EN 46000) Series) by Jack Kanholm, Lynette
Howard. Hardcover
ISO
14000 In Our Company, Self-Study Course for Personnel (AQA ISO 14000
Series) by Jack Kanholm. Mass Market Paperback
ISO
14000 Requirements, 61 Requirements Checklist and Compliance Guide (AQA ISO
14000 Series) by Jack Kanholm. Hardcover
ISO
14000 Documentation, Environmental System Manual and 20 Operational Procedures
(AQA ISO 14000 Series) by Jack Kanholm. Paperback
Quality
Is Free : The Art of Making Quality Certain; This has it's fine points,
however, can be dry. Best not taken in one or two sittings. Philip B. Crosby;
Mass Market Paperback
Quality
Is Still Free : Making Quality Certain in Uncertain Times; Philip B.
Crosby; Hardcover
Quality
Is Free : The Art of Making Quality Certain; Philip B
Crosby; Hardcover; (Special Order)
A
History of Managing for Quality : The Evolution, Trends, and Future Directions
of Managing for Quality; J.M. Juran (Editor); Hardcover
Juran
on Leadership for Quality : An Executive Handbook; Joseph M. Juran;
Hardcover
Juran
on Quality by Design : The New Steps for Planning Quality into Goods and
Services; Joseph M. Juran; Hardcover
Juran's
Quality Control Handbook; Frank M. Gryna (Editor), J. M. Juran;
Hardcover
Quality
Planning and Analysis : From Product Development Through Use (Industrial
Engineering and Management Science); J.M. Juran, Frank M. Gryna;
Hardcover
List of Recommended Management Books
The
7 Habits of Highly Effective People : Powerful Lessons in Personal
Change; A great book on how to get organized if your into
self improvemnt and feel organizationally handicapped; Stephen R. Covey;
Paperback
Critical
Chain; A new book dealing with supplier chains. Not too
bad, but hard to find in a book store. Eliyahu M. Goldratt;
Paperback
The
Goal : A Process of Ongoing Improvement; One of the
"Classics", used by practitioners and graduate schools alike.
Eliyahu M. Goldratt, Jeff Cox; Paperback
The
Goal : A Process of Ongoing Improvement/Cassettes; For
those who would rather listen while driving thier car, rather than read.
Eliyashu M. Goldratt, et al; Audio;
List of Recommended Humorous Management Books
(Humor for the those who have been there.)
Dogbert's
Top Secret Management Handbook; Scott Adams; Hardcover;
Published 1996 If you need a little humor in your life,
you can also visit Scott Adam's at his Web Site
http://www.dilbert.com/ for a daily
dose.
Access
Denied : Dilbert's Quest for Love in the Nineties; Scott
Adams; Hardcover
Always
Postpone Meetings With Time Wasting Morons; Scott Adams;
Paperback; Published 1994
The
Boss : Nameless, Blameless and Shameless Scott Adams;
Hardcover; Published 1997
Bring
Me the Head of Willy the Mailboy!; Scott Adams;
Paperback; Published 1995
Casual
Day Has Gone Too Far : A Dilbert Book; Scott Adams;
Paperback; Published 1997
Conversations
With Dogbert (Dilbert Book); Scott Adams; Hardcover; Published
1996
Dilbert
: A Book of Postcards; Scott Adams; Paperback; Published
1996
The
Dilbert Future : Thriving on Stupidity in the 21st
Century; Scott Adams (Narrator); Audio Cassette; Published
1997
The
Dilbert Future : Thriving on Stupidity in the 21st
Century; Scott Adams; Hardcover; Published 1997
The
Dilbert Principle : A Cubicle's Eye View of Bosses, Meetings, Management
Fads, & Other Workplace Afflictions / Audio Cassette /
Abridged; Scott Adams; Audio Cassette; Published
1996
The
Dilbert Principle : A Cubicle'S-Eye View of Bosses, Meetings, Management
Fads & Other Workplace Afflictions; Scott Adams;
Paperback; Published 1997
The
Dilbert Principle : A Cubicle's-Eye View of Bosses, Meetings, Management
Fads & Other Workplace Afflictions; Scott Adams;
Hardcover; Published 1996
Dogbert's
Clues for the Clueless; Scott Adams; Paperback; Published
1993
Dogbert's
Top Secret Management Handbook; Scott Adams;Audio Cassette;
Published 1996
Fugitive
from the Cubicle Police : A Dilbert Book (Adams, Scott, Dilbert
Book.); Scott Adams; Paperback ; Published 1996
It's
Obvious You Won't Survive by Your Wits Alone : A Dilbert Book (Adams, Scott,
Dilbert Book.); Scott Adams; Paperback; Published 1995
Shave
the Whales (A Dilbert Book); Scott Adams; Paperback; Published
1994
Management Attention and Commitment
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Introduction
Program management skills are needed to be successful as an engineer or manager. While this "Tips" page is very generic and applies to most engineering and management programs/projects, the information is applicable for Sarbanes-Oxley, ISO or TQM quality system’s implementations.
For purposes of this web page as well as there is all ready an excellent on-line resource, I am not going to address the elements of project management. A complete download of the Program Management Institute’s - A Guide to the Project Management Body of Knowledge - is available at their web site at http://www.pmi.org. If you don’t have time to get an advanced management degree, I suggest you visit this site.
Project: A temporary activity to provide a product or service. Projects have a definite starting and stopping point. Projects do not have the element of ongoing activity.
Program: A set of processes, systems and techniques for effective planning and control of projects. Programs typically include an element on an ongoing activity and can also contain smaller programs.
Project Management: The application of knowledge, skills, tools and techniques to project activities in order to meet or exceed stakeholder needs and expectations from a project.
- Realistic Program
- Plan for Assessing and Managing Risk
- Type of Contract Consistent with Risk
- Feasible Technically
- Schedule Attainable
- Adequate Funding
Capable Motivated Team
- Strong Supportive Functional Organizations
- Strong Program Technical & Business Leadership
- Good Program Control & Tools
- Quality Effort by Each Individual
- Good Vendors and Subcontractors
- Willing to Work Mutual Problems
- Open Trusting Relationship
- Keeps Program Sold
- Needs the Product or Service
- Competent
Management Attention and Commitment
- Assign and Maintain a Competent Team
- Periodic Effective Reviews
- Timely and Adequate Investment
- Climate of Mutual Trust
- Correct Business Strategy
- Understanding technical difficulty during proposal phase
- Optimistic assumptions and ground rules during proposals phase - "MUST WIN"
- Compressed schedule imposed by customer
- Inadequate Staffing
- Inexperienced Program Leadership
- Weak capability and support by technical functional groups
- Inadequate Planning and Control
- Organizational Conflict
- Inadequate performance of subcontractor/vendors
- Inadequate transition of Design to Production
- Optimistic pricing
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